What is a Claim? Claim[kleym]noun1.An insurance Claim is a policyholder’s request to an insurance company for restitution based on the terms of the insurance Policy. The insurance company, through an Adjuster, investigates the validity of the Claim and pays the policyholder. Share | Have A Question About This Topic? Address Thank you! Oops! Related Contents Snapshots Your life is marked by images. Prepare for the unexpected, so you can keep those pictures going. When Does Your Personal Car Become a Commercial Vehicle? At what point can you call a personal vehicle commercial? Protecting Those Who Matter Most The importance of life insurance, how it works, and how much coverage you need.